FAQ
What types of flowers do you offer?
We offer a wide variety of fresh flowers including roses, lilies, tulips, daisies, and seasonal blooms to suit any occasion.
How does your flower delivery service work?
You can place an order online or over the phone. We provide same-day delivery in most areas if orders are placed by a certain time.
Same-day delivery within Cebu City for orders placed before 2 PM.
Do you deliver on weekends and holidays?
Yes, we offer flower delivery on weekends and holidays to ensure your special occasions are celebrated with beautiful blooms.
Can I customize my flower arrangement?
Absolutely! We encourage customers to personalize their arrangements by selecting specific flowers or colors for a unique touch.
You can create personalized arrangements based on your preferences and budget.
What is your policy on returns or refunds?
Due to the perishable nature of flowers, we do not accept returns. However, if there’s an issue with your order, please contact us within 24 hours for assistance.
How long will my flowers last after delivery?
With proper care, most cut flowers can last from 5 to 10 days. We provide tips on how to care for your flowers for maximum longevity.
Are there any additional fees for delivery?
Delivery fees may vary based on location and urgency; however, we strive to keep our rates affordable and transparent during checkout.
What occasions do you cater to?
We cater to all occasions including birthdays, weddings, anniversaries, funerals, and corporate events.
Are your flowers sourced locally?
Yes, we pride ourselves on sourcing the freshest flowers from local growers whenever possible to ensure quality and support our community.
Do you provide international shipping for flower orders?
Currently, we only offer local delivery within Cebu, Philippines. But plan to expand our services in the future.
How can I place an order?
You can place an order directly through our user-friendly website, Facebook or by calling our shop during business hours.
Are there additional fees for special requests or custom arrangements?
Custom arrangements may incur additional charges depending on the complexity and materials requested; please contact us for a detailed quote.
How can I place an order for flower delivery?
You can easily place an order through our website by selecting your desired bouquet, filling in the recipient's details, and choosing a delivery date.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, online bank transfers, and popular e-wallets for your convenience.